UPSCONLINE.NIC.IN – Online filling of UPSC application
Frequently Asked Questions
21. In which format the scanned photograph and signature should be?
The images of the photograph and signature should be scanned in the .png or .jpg format. The photograph should preferably be in .jpg format and the signature can be in .png or .jpg format.
22. Whether the photograph should be in Black&white or should it be in a colour ?
Both are acceptable as long as they are as per the given specifications and quality of photograph is good enough to be identifiable and acceptable.
23. What should be the size of the scanned photograph and the signature?
The candidate should scan his/her signature which has been put on white paper with black ink pen. Each of the scanned images of the photograph/signature should not exceed 40 KB in size (for photograph, the pixel size is 140 pixels height x110 pixels width and for sign it should be 110 pixels height x140 pixels width) and also to be ensured that the uploaded photograph/signature are proper.
23 A. If the Photograph is not of the proper pixel size given, then how to convert it?
Use any free image editing software such as MSPaint or Irfanview. To delete the unnecessary print area, use the CROP option after selecting the Image. To resize to proper pixel size use the resize option. Help for cropping / resizing can be seen
23B. If the Photograph is not in the desired format, then how to convert it?
If the image is in other formats such as .tiff,.bmp etc, then open the photo in MsPaint or Irfanview and click save as option to save it in the desired format (.jpg or .png).
24. How do I load my signatures/photograph?
The scanned photograph and signature in the format and the specification which has already been explained above is to be uploaded.
25. My photograph and signature as I loaded on the site are not appearing right. What should I do?
After uploaded the photograph and the signature a fresh page shows the preview of the uploaded images. If, the applicant is satisfied with the uploaded images he may click onConfirm Upload button. In case the applicant is not satisfied with the uploaded images, he may click on the Reload Photograph or Reload Signature button. The reloaded photograph/ signature can again be viewed by clicking on the Image refresh button. The process can be repeated till satisfaction. The Candidates may please note that if the quality of photograph/signature is poor, the application is liable to be rejected After having clicked on the Confirm Upload button, the system will not allow any changes in the photograph/signature. However, if an applicant is not satisfied with the format/size/quality of the photograph or signature, the applicant may submit a fresh online application with the revised photograph and signature along with prescribed fee to be paid again.
26. I have filled up the form successfully but now, I want to change / correct the details I entered in the Application?
Once an applicant fills up all the columns of the application and the system displays the message that the application has been submitted successfully, there is no provision in the system to make any changes in any of the columns. Hence, no change can be made at this stage in any of the details. However if the time is still left for filing up the online application form, the applicant can resubmit afresh corrected application again with prescribed fee to be deposited again. In this case a new RID will be generated by the system.
27. How do I know that my application is registered?
OR
How do I reconfirm that my application is saved and received in the commission's office ?
The successful submission of the online application requires the completion of two parts of the application correctly. After completing the part-I of the application the system generates a unique number which is known as the Registration ID (RID). After the completion of all the columns in part-II, a fresh page displays the message that the application has been submitted successfully. The generation of the unique registration ID number combined with the display of this message indicates that the application has been registered.
28. I did not receive the e-mail intimation for registration of my application?
After the completion of part-I and part-II of the online application, a fresh page displays the message that the application has been submitted successfully. If you have given an email id, then the email is also automatically sent to you stating that you have successfully submitted your application. However it is still subject to the verification of various information submitted by you as per examination rules including verification of quality of photo/sign and payment details.
29. I filled my form and successfully paid the application fee through online payment gateway (once or several times). However this is not showing in the application status. What should I do?
If you have made your payment successfully through credit/debit card and directed to the UPSC online website for the upload of photo/signature and you have uploaded your photograph and signature properly, your application has been submitted otherwise it may be connectivity problem with Payment Gateway and you may choose cash option or Internet Banking option for payment of fee and proceed as per guidelines.
30. I got Blank / Zero Registration No. after submission of application on-line?
This may mean that the application has not been submitted successfully and you are required to apply afresh.
31. After filling up the complete form, I got Blank Screen / Internet got disconnected / My PC closed / hanged / shutdown. Is my application saved / registered?
On completion of Part-I of application Registration ID (RID) is generated by the system. If the same has not been generated and you are disconnected midway due to any reason, you have to enter the details of application afresh.
32. I have submitted two applications for the examination, one through online and the other through offline. Will my both applications be accepted/ rejected or one of them will be accepted/ rejected?
OR
Can an applicant do multiple registrations for the same examination? What will be status of my candidature if I have successfully submitted more than one application?
The acceptance/ rejection of an application(s) is not related to the number of applications submitted by an applicant. It is also not related to the mode of submission of the application i.e. whether offline/online/ both modes adopted by an applicant. In case, more than one application has been submitted by an applicant, irrespective of the mode of submission, the commission entertains only one application and the remaining applications are amalgamated. The acceptance/ rejection of this one application depends upon the particulars filled up by an applicant vis-vis the eligibility criteria.
33. How do I re-confirm that my application is saved and received in the Commission's Office?
The successful submission of the online application requires the completion of two parts of the application correctly. After completing the part-I of the application the system generates a unique number which is known as the Registration ID. After the completion of all the columns in part-II, a fresh page displays the message that the application has been submitted successfully. The generation of the unique registration ID number combined with the display of this message indicates that the application has been registered.
34. What details should I retain after completion of successful submission of my form?
It is strongly advised that after the completion of the process of submission of the online application, the applicant must take a print out of the submitted application form and keep the same for future reference. The candidate is also advised to keep his fee payment proof which might be required by the commission in case of any discrepancy.
35. What details should I provide to make correspondence with the Commission?
In case of correspondence with the commission an applicant must mention these details -Name of Examination, Applicant's name, father's name, date of birth and the Registration Identity Number(RID).
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